Every Ear Has a Story.
What's Your Story?

CALL TODAY 972.733.3344 Find us on Facebook
Plano | Dallas | Grapevine

STAP Program

The Specialized Telecommunications Assistance Program (STAP) is a state-wide program that provides financial assistance to qualified disabled persons so that they may purchase specialized telecommunications devices and services that allow them to use the telephone network. Individuals must fill out an application and send it to the Department of Assistive and Rehabilitative Services (DARS) Office of Deaf and Hard of Hearing Services (DHHS). The DHHS office will review the application to determine if the applicant meets the criteria as defined by law. Once approved, the person will receive a voucher that will allow them to purchase certain equipment or services, depending on their need. The face value of the voucher is determined by the equipment needed. Only registered vendors can redeem vouchers.

Who Qualifies?

  • You must be a person who finds it difficult to hear or speak while using a telephone.
  • You must be a Texas resident.
  • The device selected must enable the applicant to access the telephone network.

Please note that the voucher value is only the maximum amount that the state will reimburse the vendor. Vendor prices are not always the same as the voucher value and with some vendors you may have some out of pocket expenses. In addition, not all vendors have all STAP devices in stock at all times. It is best to contact our facility beforehand to ensure we have the device you are looking for before visiting our office.

The STAP application can be downloaded below for you to print. Please bring the application into our office so that we may assist you in completing it and discuss the most appropriate equipment to be requested.

STAP application


Corporate Partners